Return & Refund Policy
At GSR Mall, customer satisfaction is essential. If you are not completely satisfied with your purchase, please review our return and refund policy:
- Eligibility: Returns are accepted for defective or incorrect items. Please contact us within 7 days of receiving your order.
- Return Process: To initiate a return, please reach out to our customer support at 8143266056. Provide your order number and details of the issue.
- Refunds: Approved refunds will be processed back to your original payment method within 7-10 business days.
We appreciate your understanding and are dedicated to resolving any issues promptly.